When Xerox wanted to take their customer experience to the highest level and exceed their clients customer service expectations, Milestone was trusted to design and deliver a series of workshops focused on developing an effective and sustainable customer relationship management strategy.

When HSBC wanted their marketing teams to review and develop the style and effectiveness of Copy, Print and Direct Mail used in all customer communication, Milestone was trusted to deliver the training.

When HFC wanted to develop their marketing teams knowledge of print processes and techniques, Milestone was trusted to deliver the training. 

When Hallmark wanted to provide their teams with experiences to enable them to build on the success of the Hallmark brand, MileStone was trusted to design and deliver a schedule of 14 practical, interactive brand building workshops

When PC World Business wanted to enhance and improve the style and effectiveness of their catalogue and e-copy, Milestone was trusted to deliver the training. 

Organisations trust Milestone training workshops to provide
marketing and management skills to help individuals’ maximise their personal
performance and increase their organisation’s success.

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MileStone Seminars, previously John Boardman Training offer a range of training Seminars, training Courses and training workshops providing marketing training skills and management training skills to help individuals’ master skills to maximise their personal performance and increase their organisation’s success.
MileStone Seminars, the new name for John Boardman Training, offers the following training courses, training seminars, workshops and training programmes

Print Training presented by John Boardman

Print production training, print management and printing training providing marketing personnel with valuable skills in how to get brochures, mailers and leaflets printed for marketing, direct mail and direct marketing. Programme includes how the printing process and print production process works, how to reduce printing costs, get better colour accuracy, better print quality, solve your printing problems and work effectively with your graphic designers and print suppliers.

Sales Training

Learn the art of high-level professional selling.  How to prepare winning proposals that win new business. Learn how to submit winning tenders and successful bids that increase your win rate and secure profitable new sales for your products and services.

Direct marketing training

Direct mail training to increase your response rate to mailing and direct mail campaigns from managing your database and sourcing your mailing lists, to working effectively with your mailing house.

Internet marketing training

Brand management training

Customer Service Training

Presentation skills training

Develop your presentation skills and learn how to plan, prepare and deliver high impact presentations. Learn how to become a great presenter using visual aids, communication techniques, body language, voice and speaking style to hold the attention of your audience. Learn how to control fear and build confidence. From public speaking to client presentations using PowerPoint or Keynote you will learn how to create winning presentations and rehearsal techniques to practice presenting.

Copywriting training

Intellectual property training